Privacy Policy
At Lakeside Event Center - Louisville, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.
Information We Collect
We may collect the following information:
- Contact information (name, email, phone number)
- Event details and preferences
- Communication records
- Website usage data through cookies
How We Use Your Information
We use your information to:
- Respond to your inquiries and provide services
- Process bookings and reservations
- Communicate about your event
- Improve our services and website
- Comply with legal obligations
Terms of Service
By using our services, you agree to the following terms:
Booking and Cancellation
- A non-refundable deposit is required to secure your booking
- Cancellations must be made at least 30 days before the event
- Rescheduling is subject to availability and may incur fees
Payment Terms
- 50% deposit required upon booking
- Balance due 14 days before the event
- Additional charges may apply for damages or extra services
- We accept major credit cards, checks, and bank transfers
Venue Rules
- Events must end by the agreed time
- Alcohol service must comply with local laws
- Smoking is only permitted in designated areas
- Guests are responsible for any damages
- All vendors must be approved in advance
Liability
Lakeside Event Center - Loiusville is not liable for:
- Personal injury or accidents on the premises
- Loss or damage to personal property
- Acts of nature or unforeseen circumstances
- Vendor performance or service issues